AUTOMATION STUDIO · MADRID

We automate the work your team does by hand.


Slack bots, Jira triage, weekly reports and the integrations between them, built inside your own systems for teams of 3 to 100. About two weeks per project. You own the code.

Or write first

Fixed scope before we start · You own the code · Founded 2018 (as TechEmpathy)

HOW IT WORKS

From a call to software you own.

20-minute call.

You tell us what your team does by hand. We tell you whether it's worth automating, and sometimes the answer is no.

One-page scope.

What gets built, what we chose not to automate, a clear timeframe, agreed on the call.

Build inside your systems.

Your Slack, your Jira, your cloud. You see working software in week one.

You own it.

Source code, documentation and a handover. No subscription to us.

SERVICES

Where the work usually sits.

PACKAGES

Three ways to start. Each one is fixed-scope.

Pick the one closest to your problem. On the call we'll tell you if a smaller step does the job.

Jira Triage Audit

For Jira Service Management and Jira Software teams of 20–100, and service desks of 3–20, where tickets land in the wrong queue and "High" means nothing.

Requests bounce between teams before anyone owns them. SLAs exist on paper. Workforce Management and Rovo just landed, and you don't know if they solve it or if you still need something custom.

  • A review of your workflows, issue types, fields, automation rules and SLA schemes, with what to keep, fix and delete.
  • A clear call on native vs custom: what Workforce Management and Rovo already cover on your plan, and the one or two places where a custom layer still earns its cost.
  • Native routing configured first, where your plan includes it.
  • A written list of what we chose not to automate, and why.
  • A prioritised plan with owners. You keep it whether or not we build anything next.

1–2 weeks

Book a 20-minute call

Slack Bot, Built For You

For ops and engineering leads at teams of 3–20 and 20–100 who run the same request, approval or status update through Slack every day.

Someone copies a Slack message into Jira by hand. Someone chases approvals in DMs. Someone posts the deploy update. Or your in-house assistant still runs on Slack's assistant_view, which Slack is deprecating in February 2027.

  • One production Slack bot for one workflow: ticket creation from Slack, approvals, standups, status updates or an assistant with your company context.
  • Built in your workspace and on your infrastructure, connected to the tools it needs.
  • Or: migration of an existing assistant from assistant_view to agent_view and the Agent Sessions API, tested on a staging app first.
  • Full source code and documentation. No per-seat subscription.

about two weeks

Book a 20-minute call

Hire a Slack bot developer, fixed price

Automated Weekly Reports

For team leads and managers at 3–100 people who spend Friday afternoon pulling numbers from Jira, spreadsheets and other tools into one update.

The weekly report takes hours, is out of date by Monday, and depends on one person remembering to do it.

  • One recurring report, built from the sources you already use.
  • Delivered where people read it: a Slack channel, email or a shared doc, on a schedule you set.
  • Every number traceable to its source.
  • A short note on what stays manual: the commentary a person should still write.
  • Full source code and documentation.

Book a 20-minute call

How to automate a weekly Jira to Slack report

Not sure which fits? That's what the call is for. Twenty minutes, and you leave with an answer either way.

Running operations at a trust company, fund administrator or ManCo?

Regulated work needs a different first step. Our sister practice Alarifa starts with the AI Operating Diagnostic, three weeks. It maps where AI can safely take the manual load and writes down what should stay with people.

Go to Alarifa →

PROOF

We ship to production. Our own apps prove it.

Before we build for clients, we build for ourselves. Our exam-prep and utility apps run on iPhone, iPad and Mac, in several languages, on the App Store. The same habits go into client work: one shared codebase, checklists before every release, and nothing shipped that we can't support.

See the apps →

All apps on the App Store →

How the work gets built: GitHub.

WORKSHOPS

Workshops for your team.

Hands-on sessions in Madrid for founders, ops leads and small teams: what to hand to AI, what to keep with people, and live builds of Slack and Jira automation your team can take home.

Request a workshop →

SUPPORT

Something not working in an app?

Write to eg@techconcepts.org with the app name and your device. Evgeny replies personally, usually within one working day.